Customer Care Team
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where are bakerly products made?
We completed construction of our Easton, PA production facility, the bakerly barn, in 2018! Some of your favorite products are already being produced in our bakerly barn and we are working on bring...
can I freeze bakerly products after purchase?
Our yummy products were frozen after being baked. We do not recommend re-freezing our products as we cannot guarantee the quality of our products.
are your products gluten free?
All our products contain gluten. To bake our delicious snacks, we use wheat flour that contains gluten. We always try to do our best for our happy snackers and if this is something that you want to...
are your products kosher?
Some of our yummy products are Kosher Certified and are labeled as so on our packaging. Please find below which ones and which type of certification they have: chocolate hazelnut filled crêpes, OUD...
how should I store your products?
Every bakerly product must be stored in a cool and dry place. They were frozen after being baked, and then thawed right before getting on the shelves, so they shouldn’t be re-frozen. (See the above...
do you offer free shipping?
We are happy to offer free shipping for orders over $50.
do real artisan bakers really make the delicious crêpes, brioches and the other products?
Behind all our products stands the bakerly all-star team of true “artisan bakers.” Their passion and “savoir-faire” (French for expertise) are what make our products soooo good!
do you sponsor events?
We are so happy to be able to support our community and participate in so many events throughout the year, some of which are featured in our give back page on our website. We love to help many orga...
where can I buy your products?
Our products can be purchased online through our website and through Amazon. You can also buy bakerly products in stores near you! To find a bakerly retailer close to home, check out our growing li...
do your products contain High Fructose Corn Syrup?
To provide our loyal customers with the best ingredients possible, we prefer to use real sugar instead of sugar that was made in a lab! Our entire line of products is completely free of High Fructo...