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Customer Care Team

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  • do you offer free shipping?

    We are happy to offer free shipping for orders over $50.

  • do you ship outside of the contiguous 48 states?

    At this time, we ship to the 48 contiguous states. Please check back with us, as this could change in the future!

  • can I get a better deal if I purchase a greater quantity?

    We offer volume discounts based on the subtotal in your cart. The more you purchase the higher the discount! Simple!

  • do you charge tax for resellers?

    We do not charge tax for approved resellers. If you’re a reseller, be sure to fill all the information asked when submitting your application.

  • how do I reorder?

    You can reorder a previous order by visiting your account page. Your yummy products will be on their way in no time! Simple!

  • will I receive a rack or any other POS materials?

    We have a great selection of tools for sale from small to large, please visit merchandising tools to see more. 

  • how do I sell bakerly products at my small business?

    We’re glad you’d like to sell bakerly products! Please fill out the form and we will assign a sales representative that will contact you with further information. We're looking forward to doing bus...

  • what are the advantages of having a wholesale account?

    The advantages of having a wholesale account are: - Free shipping on every order. - Discounted prices for bakerly yummy products on orders of $150 or more. - Early and exclusive access to new produ...

  • what is your refund/return policy?

    Due to the nature of the product, we are unable to accept product returns. If you would like to submit a claim due to damaged or defective product, please contact our team at wholesale@bakerly.com....

  • how long will it take my order to ship?

    We typically process orders in 1-2 business days. Then we ship dry with a third-party courier, which will take 1-5 business days. If you need to receive  your order on a specific date please contac...